Privacy Policy

Effective Date: February 5, 2026

This Privacy Policy explains how Overhead Technologies (doing business as Workflow Automation Systems) ("Company," "we," "our," or "us") collects, uses, discloses, and safeguards information when you visit our website, engage with our services, or otherwise interact with our business, including workflow automation, software services, consulting, and communications (such as email and SMS).

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide

Name, business name, email address, phone number

Account, onboarding, or support-related communications

Consent records related to SMS messaging

b. Information Collected Through Our Services

Phone numbers of end users receiving automated notifications

Job, customer, or status-based trigger data required to send notifications

SMS message content, delivery status, timestamps, and opt-in/opt-out logs

c. Automatically Collected Information

IP address, browser type, device identifiers, and operating system

Log data and usage data for security, analytics, and system performance

2. How We Use Information

We use collected information to:

Provide workflow automation and SMS notification services

Send transactional or informational messages requested by our clients

Maintain compliance with telecommunications and messaging regulations

Operate, maintain, and improve our systems

Provide customer support and respond to inquiries

Protect against fraud, abuse, or security risks

3. SMS Messaging & Consent

Clients are responsible for ensuring that recipients have provided valid consent to receive SMS messages.

SMS messages sent through our platform are transactional or informational in nature and relate to job updates, customer notifications, or service alerts.

Recipients may opt out at any time by replying STOP to any message. Message and data rates may apply.

4. Information Sharing & Disclosure

We do not sell personal information.

We may share information with:

Messaging and telecommunications providers (e.g., EZ Texting) solely to deliver messages

Service providers that assist with hosting, infrastructure, analytics, or security

Legal or regulatory authorities when required to comply with law or protect our rights

All third parties are contractually required to safeguard information and use it only for authorized purposes.

5. Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Request access to personal information we hold about you

Request correction or deletion of your information

Withdraw consent for SMS communications at any time

Requests may be submitted using the contact information below.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Overhead Technologies
Email: Overheadreduction@overheadtechnologies.com

© 2026 Overhead Technologies. All rights reserved.